Job description

This is a office-based sales account manager role in a agile working space, which nurtures teamwork and collaboration. Reporting to the Internal Sales Manager, the successful candidate will be acquiring customers through a variety of channels such as marketing campaigns, warm leads, referrals and existing database.

Key Responsibilities:

  • Outbound customer sales calls to specific customer groups.
  • Handle incoming sales enquiries to achieve high acquisition rate.
  • Proactively generate and drive sales ensuring you meet agreed KPIs and targets.
  • Build relationships with customers including managing queries about rates, charges and invoices.
  • Renewal / Tender creation with a focus on new acquisition & retention of existing customers.
  • Create and participate in PR opportunities with the marketing team.
  • Produce sales reports for management using Excel and Powerpoint.
  • Use Salesforce CRM system to register new customers and sites and to report on sales campaigns and pipelines.
  • Manage sales administration in compliance with GDPR and regulatory processes.
  • Manage Projects

Knowledge and Experience

  • Minimum of 1 years inbound and outbound sales experience with a track record of delivering targets or KPIs.
  • Experience of liaising with corporate customers over the phone.
  • High level of proficiency with Microsoft Office.
  • Experience of using Salesforce.
  • Experience of assisting with tenders and quotations.
  • Ability to work on own initiative.

Competencies:

  • Communication
  • Drive for Results
  • Judgement & Decision Making
  • Professional Integrity