Job description

Reporting to the SME Sales Manager, the successful candidate will be responsible for negotiating energy supply contracts with SME customers. The role will have a key focus in the areas of acquisition, retention and churn.

  • To negotiate energy supply contracts with various size energy users proactively driving sales, achieving monthly, quarterly and annual targets and KPI’s.
  • Responding to Tenders with a focus on new acquisition & retention of existing customers.
  • Defend and proactively grow revenue base in current account portfolio in line with customer retention targets.
  • To provide account management support to customers on commercial issues including contracts, market information, energy services and billing issues.
  • Develop and maintain excellent customer relationships including maintaining customer contact details & profiles adhering to GDPR and regulatory processes.
  • Preparation of sales reports for management using Excel & PowerPoint.
  • Ensuring all late payments are kept to a minimum and managing any debt issues.
  • Liaise with other departments (such as Marketing, Group IT, Energy Services and Customer Relations) to support sales performance improvements.
  • Create and participate in PR opportunities with our marketing team.
  • Ad hoc project work as required from time to time.

 

Knowledge and Experience:

Essential

  • Proven sales experience in a sales related industry with a track record of delivering targets or KPIs.
  • Direct customer service experience in a sales related environment demonstrating effective customer relationship management.
  • Experience of assisting with tenders and quotations.
  • High level of proficiency with Microsoft Office.
  • Must have full clean driving licence

Desirable

  • Knowledge of the Energy industry or proven ability to learn quickly.
  • Third level degree in Business, Sales or similar.
  • Excellent IT and administration skills including experience of using Salesforce.
  • Experience of working in a sales team and of team management.

Competencies:

Communication

Drive for Results

Judgement & Decision Making

Professional Integrity

Additional Requirements:

The job requires a considerable degree of commitment, flexibility and adaptability on the part of the job holders to meet quality standards and work deadlines. The individual must have a forward thinking approach and be able to work independently

Skills:

Key Account Management, Business Development, Sales Rep

Benefits:

25 days AL. Commission/Bonus, Company Car, Laptop, Phone, Work from Home, Gym on site, Wellness programme, Education assistance, Expenses, Health Insurance Pension and more