Job description

Office Manager (Community Manager) Dublin 2

The Company:

Our Client is helping to change the way the world works by leading the workplace revolution. They are the clear number one player in the rapidly growing, global flexible workplace market. They provide convenient, high-quality workplaces, for any period of time and they are the only provider with significant and growing national networks which provide an unrivalled global reach.

Our Client prides themselves on supporting their customers with the right workplace at the right price, in the right location, every time and currently operate in over 100 countries, 900 cities and 3000 centres.

They’re primary focus is to meet the needs of their customers and to provide them with the most helpful, advanced products and services they need, to grow their business. This year, they are opening over one centre every day – that is over 20% growth in just 1 year. There is no other company in the market with their offering and they have an amazing platform for continued growth.

The Role:

As Community Manager, you’ll own customer experience and operations in your centre while working closely with the Area Manager to boost performance.

Creating exceptional experiences: Giving customers the best possible experience in every interaction, from daily support to tours.

Showcasing flexibility: Bringing new customers to the revolution by sharing the benefits of flexible working.

Caring for your centre: Making sure your centre is always the professional, inspiring work environment your community expects.

Developing your team: Getting the best from your entire centre team.

About you:

Effortlessly enthusiastic: You’ll bring a positive, inspiring attitude to everything you do for your customers.

Resilient: You’ll combine an appetite for a challenge with the ability to adapt to suit fast-changing situations.

Approachable and influential: You’ll build strong relationships with every customer, so you can better deliver on their needs.

Proudly diligent: You’ll have an eye for detail, understanding how high standards in the smallest moments feed into our wider revolution.

Self-motivated: You’ll take the ownership and act decisively to solve problems, make your time count, and deliver incredible results.

People-focussed: You’ll understand and deliver the things your centre team needs to thrive, from clear goals to encouragement and leadership by example.

Why Us?

Our Client achieves their outstanding results through their people. Their ability to recruit, train, promote and retain top quality talent is one of their core strengths and has been fundamental to our long term growth. It is their entrepreneurial, dedicated, customer focused people who are making business happen. They are behind their fantastic success and incredible growth. They are driving our client forward as they define the future of work.

Our Client recruits ambitious, driven people who bring new ideas that improve our services. If you are energetic and can deliver outstanding results, we will give you the opportunity to build a rewarding and successful career.

Location: Dublin 2 – accessible from the Green Luas Line

Guideline salary: €30-35k depending on experience